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C.A.R. runs a very successful Ombudsman Hotline to help consumers and REALTORS® resolve their disputes. This is offered as a free benefit to our members. Occasionally, members of the public find themselves embroiled in a dispute with their REALTOR®. Sometimes there are even disputes between two REALTORS®. The Ombudsman Hotline is a free service available to both members of the public as well as REALTORS®. The C.A.R. Ombudsmen receives and responds to questions and complaints about members; can contact members to inform them that a client or another REALTOR® has raised a question or issue; and can provide an informed response to the person complaining.
Click here http://proxy1.car.org/submissionForms/ombudsman/to request a call-back from an Ombudsman Administrator. You may also call (213) 739-7227 or send an email to [email protected].
CALIFORNIA ASSOCIATION OF REALTORS®
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